Yesterday, I ended my post saying, “we
shall see what the day brings.” Well, it was a nightmare!
A month or so ago, I wrote about the
shake-down that my internet provider Hughesnet tried on me and forced
me to up my usage from 30 GB to 50 GB. They told me that I had gone
over my allotment and purposefully SLOWED down my internet to the
point that I couldn't even do my job.
On Wednesday, last week, they did it
again. Purposefully slowed down my internet. When I called technical
support – I got the computer voice telling me I had gone over my
usage (AGAIN) but I could get a “token” for additional gigabytes
for $75 dollars. I'm not going to buy extortion tokens. Just get me
my internet!
“You are in luck!” the barely
coherent girl said on the phone. “you can get 100 GB for the same
price.” She also tried to accuse me of making a late payment. The
payment I thought was for April was supposedly for March. But when I
wanted to go ahead and pay for April now – she said that currently
my balance due was zero and I couldn't pay for April until the 22nd.
(OH MY GOD!!!! WHATEVER!)
So they took their foot of the hose and
I had internet access again. Half an hour later, I had to call them
back because I had NO internet. Finally got that sorted out. So that
was Wednesday, then I had Thursday, Friday, Saturday and Sunday off.
So yesterday morning I had super slow
internet all morning and I think I got the same nitwit from before
who tried to tell me that my internet was fine and it must be my VPN.
I worked with our IT just to make doubly sure that it wasn't anything
on my end and it was, in fact, the internet.
This time, I just asked for a
supervisor right off the bat. She finally got everything up and
running, having to reset the modem from her end. So basically my
entire production was out the window until after lunch and I had a
pounding headache. Must be nice to be an internet provider in the
middle of nowhere and can squeeze the peasants whenever they want.
Take care out there.